FAQ

If you have had previous cosmetic tattooing from another technician, you MUST inform Browtisan before booking your appointment. We may ask you to come in for a consultation prior and possibly request a photo with details of  the timing and frequency of your previous treatments. As it’s our prerogative to provide you with the best result, with your best interest at heart - In some cases, this may mean we are unable to treat you.

We use a strong numbing cream that is applied before and during the entire cosmetic tattoo procedure. It is important to us that your experience is as comfortable and pain free as possible. Everyone’s pain threshold varies and can also be affected by your personal circumstances such as stress level or menstrual cycle. Even a recent cold or flu, which may have stressed your immune system, can impact your procedure.

NO CAFFEINE 24 HOURS PRIOR TO YOUR TREATMENT

Your pre-care and after-care instructions will be sent to you via sms once you have made your booking. Please ensure you read this well before your booking date so you are prepared. Your artist will go through the information with you step by step, and answer any questions that you may have.

It is IMPORTANT that you read through your aftercare sheet again once you arrive home and stick to the advised regime. We want you to have the best possible results, and we are sure you do too.

We are both excited about your appointment and understand that you may be a little bit nervous, however, we do request that your appointment is private. We want the focus to be on you and have found that a second person sitting in on an appointment can be distracting for both the artist and the client. We thank you for your understanding.

The initial procedure takes approximately 2 to 3 hours. During this time, a thorough
consultation (if not done prior) is conducted, where we discuss your desired look and what you wish to achieve. We choose a colour by placing the pigment on your skin, then measure and draw the initial outline of the procedure area.

We do our best to create as much symmetry as possible! Our favourite saying is “BROWS ARE SISTERS, NOT TWINS”.

Touch ups are done no earlier than 4-6 weeks after your initial procedure and no later than 10 weeks. If you leave your touch up appointment longer than 10 weeks, you may be required to pay an additional fee.

Occasionally,  some clients experience reduced pigment retention and may require a third touch up (6 -8 weeks later). This will incur another fee of $100 - $150.

We understand that at times unforeseen circumstances may get in the way of an appointment. However, please understand that rescheduling on short - notice or a cancelled appointment, affects us as a small business. We have specifically set aside time for you. This also means another client could have taken this spot.

COSMETIC TATTOO POLICY

Please note: your booking deposit is non-refundable once you schedule your appointment.

Five days notice is required should you need to reschedule your cosmetic tattoo appointment. If you cancel, reschedule or do not attend your appointment, we have the right to retain your deposit and another deposit will be required should you wish to rebook.

Deposits are non-transferable to another client and only valid for 6 months from the time of your original booking.

BROW AND LASH AND ADD-ON SERVICES

All other brow and lash services require 48 hours notice. If you cancel, reschedule or do not attend your appointment, we have the right to retain your deposit. Another deposit will be required to rebook your treatment.

**Prices can be subject to change**

The pigment used in the cosmetic tattoo procedure is semi-permanent and can last anywhere between 1-2 years. You will notice the pigment will begin to fade within 6- 12 months depending on skin type and care. We can not guarantee the longevity of healed results as each individual is very unique.

In order to keep your brows looking immaculate, a touch up/refresh appointment is recommended every 8-12 months.  Clients that choose a softer look and lighter shade initially, or those who did not follow the aftercare instructions properly, may require more frequent touch up appointments.

Factors that can cause your cosmetic tattoo fade faster:

• Iron deficiency
• Sun exposure
• Active ingredients in skin care
• Exfoliants & glycolic scrubs 
• Oily skin 
• Exposure to salt water and chlorine 
• Smoking

If you have epilepsy, we suggest consulting with your doctor first and requiring a clearance of approval. 

• Pregnancy
• Breastfeeding ( please contact us prior of you are currently breastfeeding
• Keloid scars or if you have a tendency to keloid on the face, birthmarks or moles please inform us
• Diabetic
• Dermatitis/Psosaris
• Serious diseases such as cancer, autoimmune disorders.
• Epilepsy (a doctors clearance is required)
• Circulatory disorders (a doctor’s clearance is required)
• Any bleeding disorders (a doctor’s clearance is required)
• Blood thinning medication (including antibiotics/aspirin/Panadol/vitamin/mineral supplements - please consult with your doctor and artist prior
• Fish oil, Omega 3’s
• Currently on Accutane or other strong retinoids
• Roaccutane (must be off this for 6-8 months before waxing or tattooing)
• If any skin diseases symptoms or irritation appears on the area
• Botox /Disport (waiting period of 3 weeks)
• Old cosmetic tattoo (semi-permanent makeup) – Please call to the studio to discuss
• Sunburn face ( treating area)
• No fake tan to be applied to the face for minimum of 10 days
• Waxing (must wait minimum 4 days)
• After chemical peels (must wait 2 weeks)
• Oily skin - not advisable for micro blading, more suited to machine brows (ombre, combo brows)